Shipping policy
At Bismah Outlet, we aim to deliver your order quickly and safely. Please read the details of our shipping process below.
1. Processing Time
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Orders are processed within 1–2 business days (excluding weekends and holidays).
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You will receive an email confirmation once your order has been dispatched.
2. Shipping Within the UK
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Standard Delivery (3–5 business days) – Free on orders over £50, otherwise £3.99.
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Express Delivery (1–2 business days) – £6.99.
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Orders are delivered via trusted couriers such as Royal Mail, DPD, or Hermes.
3. International Shipping
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We ship worldwide. Delivery times vary depending on your location:
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Europe: 5–10 business days
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USA & Canada: 7–12 business days
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Rest of the World: 10–15 business days
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International shipping costs are calculated at checkout.
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Customs duties or import taxes (if applicable) are the responsibility of the customer.
4. Order Tracking
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Once shipped, you will receive a tracking number via email to monitor your delivery.
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Tracking may take 24–48 hours to update after dispatch.
5. Delayed or Lost Orders
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While most orders arrive on time, delays may occur due to courier issues or customs clearance.
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If your order does not arrive within the estimated time, please contact us at support@bismahoutlet.com.
6. Incorrect Address
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Please ensure your shipping details are correct at checkout.
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We are not responsible for delays or lost packages caused by incorrect addresses.
7. Contact Us
For any shipping-related questions, please contact us:
📧 support@bismahoutlet.com
📍 Bismah Outlet Ltd, 64 Castle Boulevard, Nottingham, England, NG7 1FN