Terms of service

Welcome to Bismah Outlet Ltd. By accessing or using our website www.bismahoutlet.com, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

  • Bismah Outlet Ltd (Company No. 13326314) is a UK registered company with its office at 64 Castle Boulevard, Nottingham, England, NG7 1FN.

  • By using this website, you confirm that you are at least 18 years old or have parental/guardian permission.

2. Products & Availability

  • We strive to display accurate product descriptions, images, and pricing. However, minor variations may occur.

  • Product availability is subject to change, and we reserve the right to discontinue items at any time.

3. Orders

  • Once you place an order, you will receive a confirmation email. This does not mean your order has been accepted — we reserve the right to cancel or refuse an order due to stock issues, errors, or payment problems.

  • You are responsible for ensuring all order details (address, product, quantity) are correct.

4. Pricing & Payments

  • All prices are listed in GBP (£) unless stated otherwise.

  • Payments are processed securely through trusted gateways (Shopify Payments, PayPal, Klarna, Clearpay).

  • We do not store your payment card details.

5. Shipping & Delivery

  • Shipping costs and estimated delivery times are displayed at checkout.

  • Delays caused by courier services or customs are beyond our control.

6. Returns & Refunds

  • Returns are accepted within 14 days of delivery (see our Return & Refund Policy for details).

  • For hygiene reasons, opened cosmetics, skincare, or personal care items cannot be returned unless faulty.

7. Intellectual Property

  • All website content including text, images, logos, and designs belong to Bismah Outlet Ltd.

  • You may not copy, reproduce, or use our content without written permission.

8. Limitation of Liability

  • We are not responsible for indirect losses such as missed opportunities, data loss, or delays outside our control.

  • Our liability is limited to the value of the product purchased.

9. Changes to Terms

  • We may update these Terms of Service at any time. Updates will be posted on this page with the revised date.

10. Contact Us

For any questions about our Terms of Service, contact us at:
📧 support@bismahoutlet.com
📍 Bismah Outlet Ltd, 64 Castle Boulevard, Nottingham, England, NG7 1FN