At Bismah Outlet, your satisfaction is our priority.
Items can be returned within 14 days of delivery in original, unused condition.
Return shipping costs are the responsibility of the customer (unless the item is faulty or damaged).
Refunds will be processed to your original payment method within 7–10 business days after we receive and inspect the return.
Certain items like cosmetics, skincare, and earrings (for hygiene reasons) are non-returnable.
For return requests, please contact us at support@bismahoutlet.com with your order details.